Terms of Services

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Terms of Service

Welcome to Electra Traders. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

This website is operated by Electra Traders. Throughout the site, the terms "we," "us," and "our" refer to Electra Traders. By visiting our site and purchasing from us, you engage in our "Service" and agree to these Terms of Service.

2. Eligibility

You must be at least 18 years old to use this website. By using this site, you confirm that you are of legal age or have consent from a parent or guardian.

3. Products & Pricing

• All product descriptions, images, and pricing are subject to change without notice.
• We reserve the right to discontinue any product at any time.
• Prices listed are in [INR ] and may include applicable taxes.

4. Order & Payment

• All orders are subject to availability and confirmation.
• We accept payments via [UPI, card].
• If payment is not received or declined, we reserve the right to cancel your order.

5. Shipping & Delivery

• We aim to dispatch orders within [2-3] business days.
• Delivery times may vary depending on your location.
• We are not responsible for delays caused by shipping carriers.

6. Returns & Refunds

• Please contact us within 3 days of delivery to report an issue. We accept return requests only for incorrect or defective products; other returns are not accepted.
• For a defective product, record a video while opening the parcel and share it with us. The video must show that the product was defective when received, before any customer use or damage. Returns or refunds are not accepted for defects or damage caused by the customer.
• For an eligible incorrect or defective product confirmed to have been defective when delivered, we will provide a refund or replacement as agreed with the customer. We will pay the return courier charges for confirmed defects that existed when delivered and for incorrect items sent by us.
• Refunds will reflect in the customer's account within 4–5 working days.

7. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

8. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will take effect immediately upon posting on our website.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at +91-8929620302 and email us at info@electratraders.com. also Whatsapp us at +91- 9560629611